Banking services is the forerunner today in scaling up the changes with regards to IT world. The Demonetization step towards curbing corruption in India is also one of the great influencer for these activities at a faster rate in India. The digital initiatives such as the mobile wallets, P2P transfers, Omni channel banking, and etc., are going to be the future of this banking industry. Most of the bankers are flocking behind the banking app development companies to develop apps for their internal admin activities and customer services as well. Though, the banks were a step backward to incorporate technology into their sector for fear of security, today it is the first industry to adopt the trending technologies. Still, reliability, scalability and accuracy of data are quite important where monetary transactions are involved and there are certain challenges with testing of the mobile banking. Let us see the challenges associated with testing of their services.
The users may login into the bank’s web pages through different web browsers such as Firefox, IE, Chrome and so forth through a varied Internet conditions such as broadband, dial-up, and, etc. The testing of the performance of the page across all the connections and the major browsers must be made during the mobile banking application development so as to provide an optimal experience while banking.
The Internet banking may have an enormous number of usage paths. Henceforth, the users may access various link sequences and the testing should also ensure that the link is connected with its next one without any faults.
The bank caters to a wide range of people across the country that may or may not have the technical skills and the financial awareness as well. However, in favor of them and their transactions, the website must be tested against the odds of the usage and made simple and efficient to make it user-friendly for different groups of customers.
The banking portals are the primary targets for fraudulence and hacking. The mobile app developer must make them secure enough to use by using vulnerable scanners and perform penetration testing. They must ensure the compliance of the portal as per the international standards and prevent the site from getting attacked.
In addition, during festival time, or start of the month, we may expect a spike in the traffic. The performance failures may adversely affect the customers’ activities and could be quite disturbing. Thus, the performance testing is of prime importance to provide satisfactory customer services.
Thus while developing apps for the banks, every iPhone and Android app development company must ensure these quality measures and provide the best-in-class services to the banking customers’ who use mobile and gain the trust of them in order to perform normal functioning of the bank.
Mobibiz: Mobile App Development Company 